12 Secrets of Hotel Maids

Hotel maids get little respect (or money) for their physically demanding work. We wanted to learn what their job is really like, beyond the “Do Not Disturb” signs and chocolates on pillows. Here are a dozen secrets about their duties, including the constant time crunch, the bizarre (and horrifying) things they have encountered in guest rooms, and the reason they suggest you don’t use the hotel cups.

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