12 Secrets of Hotel Maids

9. SOME OF THEM USE THE TITLE “CERTIFIED GUESTROOM ATTENDANT.”

Some hotel maids study to become Certified Guestroom Attendants at the American Hotel and Lodging Educational Institute (AHLEI). This certification prepares maids with the knowledge and skills they need to clean and maintain rooms. The AHLEI offers a variety of classes, workshops, online education, and on-the-job training to aspiring hotel maids who hope to enter the hospitality industry. After completing their courses and passing a 30-question multiple-choice “Guestroom Attendant” exam, maids can get certified. While some hotels require their maids to be certified, many maids use their certification to find higher-paying housekeeping jobs.

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